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    CREATING A FAIR AND JUST MARKETPLACE FOR ALL.

    The products and services you use should be safe and secure. And when you spend your money, you should get a fair deal. That's why at Consumer Reports we work tirelessly to create a marketplace that puts consumers first.

    Mission-Driven Nonprofit

    Promoting truth, transparency, and fairness

    Consumer-Centric

    85+ years of advancing consumer interests

    Independent

    No advertising, sponsorships, or free samples for testing

    OUR WORK

    Our jobs are about serving people. We engage millions of people each year to ensure consumers are connected, represented, and heard. We evaluate products and services to help people make informed decisions. We advocate for pro-consumer practices and policies in the halls of business, government, and in the marketplace. And, we are completely independent.

    OUR CULTURE

    At Consumer Reports, we are passionate about what we do because we believe informed consumers are the most powerful change makers of all. We’re building a workforce that reflects our society, celebrates a wide breadth of experiences, and embraces new ways of thinking.

    Our objective is simple: for all employees to feel a sense of belonging so they can do their best work and grow professionally.

    CR: The inside track with James Dickerson

    Diversity, Equity, and Inclusion

    2021 SNAPSHOT OF DIVERSITY
    Last updated: December 31, 2021
    GENDER
    52%
    Male
    48%
    Female
    Data is based on information
    currently captured by CR.
    RACE & ETHNICITY
    15%

    Asian
    10%

    Black or African American
    7%

    Hispanic or Latino
    0%

    Native
    66%

    White
    3%

    Two or more races
    Data captured by CR indicates that no employees self-identified as American Indian or Alaskan native. Future data capture will include additional options for gender, race and ethnic identities.

    Diversity, equity, and inclusion are critical to our mission of advancing a fair and just marketplace. We are dedicated to hiring diverse talent, and we are committed to treating you with respect and support.

    As an organization dedicated to transparency, we believe it is important for CR to be clear about how we are focusing on these efforts. This data represents a baseline from which we can hold ourselves accountable in our journey of becoming a more diverse and inclusive organization.

    OUR BENEFITS

    We ask you to work hard for consumers, but you also need to take care of yourself. Here are a few benefits we offer to help you stay healthy, recharge, and prepare for the future:

    Flexible Work Environment

    Remote work for most employees. Plus, Apple or PC? You decide

    Healthcare Coverage

    Best-in-class medical, dental, and vision benefits tiered for individuals and families

    401K and Retirement Plans

    401k with employer match and employer contribution to help you plan for the future

    Time Off

    Flexible vacation, illnesses and holiday schedules allow you the time you need to rest and relax

    Dependent Care

    Family planning coverage, generous parental leave and dependent care reimbursements

    Employee Store & Auctions

    Employee store and auction so you can buy what we test

    Working for and With You
    Consumer victories we've won together.
    1936 year
    1936

    Founding Consumers Reports

    Striking workers formed Consumers Union, now known as Consumer Reports. CR was created as an independent, nonprofit organization, using testing, reporting, and advocacy to counter marketplace misinformation and advance consumer protections.

    1941 year
    1941

    Guiding Consumers in Wartime

    When the U.S. went to war in 1941, manufacturers focused on war production. Many consumers had to ration to make ends meet. To help people make smart decisions with limited funds, CR published a weekly newsletter, “Bread & Butter.”

    1958 year
    1958

    Exposing Nuclear Fallout in Food

    CR launched the first large-scale investigation of consumer exposure to fallout from nuclear weapons testing in food, analyzing the amount of Strontium-90 in milk. As a result, the federal government expanded its monitoring of nuclear fallout.

    1964 year
    1964

    Surgeon General’s Landmark Report on Smoking

    For a decade, CR conducted independent testing and research to highlight the dangers of cigarettes. The Surgeon General’s Advisory Committee on Smoking and Health used CR’s work to draft its landmark report.

    1968 year
    1968

    U.S. Government Mandates Seat Belts

    CR’s tests showed two-thirds of seat belts failed basic safety and durability tests, leading CR to call for better belts and for federal standards that incorporated crash testing. The government later mandated them.

    1974 year
    1974

    Fighting for Safer Drinking Water

    CR published a landmark three-part series on the safety of the United States water supply, which played a key role in encouraging Congress to pass the Safe Drinking Water Act.

    1981 year
    1981

    Setting New Standards for Child Safety Seats

    When CR first crash-tested car seats, 12 out of 15 were rated Not Acceptable. After CR published its findings, the government required manufacturers to certify that their seats would pass a similar test.

    1999 year
    1999

    Exposing the Dangers of Pesticides

    In a study of U.S. Department of Agriculture data, CR found pesticide levels in some fruits and vegetables were too high. Shortly after, one of the pesticides was banned for use on food crops commonly consumed by children.

    2010 year
    2010

    Consumer Financial Protection Bureau Created

    CR helped to mobilize support in Congress to create the CFPB, an independent agency responsible for overseeing the financial industry with powers to police abusive practices and to enact new consumer protections.

    2013 year
    2013

    Bisphenol-A Banned in Baby Products

    CR was one of the first groups to test food packaging for BPA. After working to pass bans in several states, the FDA finally announced a federal ban on BPA in baby bottles and sippy cups (2012) and infant formula packaging (2013).

    2014 year
    2014

    A Win on Backup Cameras

    After years of CR’s advocating for standards to address the problem of blind zones behind cars and trucks, the Department of Transportation finally required backup cameras in all vehicles less than 10,000 pounds by 2018.

    2018 year
    2018

    Advancing Laws to Protect Consumer Privacy

    The California Consumer Privacy Act provided key individual privacy rights, such as the right to stop the sale of personal info. CR fought efforts to weaken the legislation, mobilizing CR members to call on legislators to enact privacy protections.

    2019 year
    2019

    Advancing and Protecting Digital Consumer Rights

    CR launched the Digital Lab—a bold initiative to advance and protect consumer rights in the digital era by focusing on testing connected products and platforms for hackability, digital privacy, and how responsibly our data is handled.

    2019 year
    2019

    Fighting Hidden Cable Fees

    CR testified before Congress about cable TV fees, following years of advocacy and research. Thousands of CR members contacted lawmakers, and Congress passed a law requiring providers to disclose the total price of service before a consumer signs up.

    2019 year
    2019

    Protecting Kids & Infants From Dangerous Products

    CR’s investigation into the safety of infant inclined sleepers linked to dozens of deaths led to the recall of over 5 million sleepers. Following CR’s outreach, several retailers and online marketplaces said they would stop selling the sleepers.

    2020 year
    2020

    Navigating the Pandemic

    Millions turned to CR for free articles about staying safe and avoiding misinformation as COVID-19 spread. CR advocated for relief measures in Congress to help people stay in their homes, stay online, and avoid surprise medical bills.

    2020 year
    2020

    Helping Student Borrowers, Stopping Scams

    California approved a landmark law championed by CR to provide student loan borrowers the nation’s strongest protections against loan-servicing abuses. The state also created a watchdog to crack down on financial fraud and predatory lending.

    2021 year
    2021

    Raising Standards for Infant Safety

    CR helped pass a landmark national rule to establish strong minimum safety standards for infant sleep products for the very first time.

    2021 year
    2021

    Making the Green Choice

    CR launched the Green Choice rating to help people identify the most environmentally friendly cars, washers, and other products. CR also helped get new greenhouse gas rules for vehicles to reduce emissions and help consumers save money on fuel.

    2022 year
    2022

    Stopping Surprise Medical Bills

    A federal law championed by CR prohibits many of the worst medical billing practices that have left patients with huge surprise bills for years.

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